Make no mistake, etiquette is as important in business as it
is in everyday life — it’s also a lot more complicated. From email
and phone communications to personal interviews to adapting to
corporate and international cultural differences, Business
Etiquette For Dummies, 2nd Edition, keeps you on your best behavior
in any business situation.
This friendly, authoritative guide shows you how to develop
good etiquette on the job and navigate today’s diverse and complex
business environment with great success. You’ll get savvy tips for
dressing the part, making polite conversation, minding your manners
at meetings and meals, behaving at off-site events, handling
ethical dilemmas, and conducting international business. You’ll
find out how to behave gracefully during tense negotiations,
improve your communication skills, and overcome all sorts of
work-related challenges. Discover how to: Make a great first
impression Meet and greet with ease Be a good company
representative Practice proper online etiquette Adapt to the
changing rules of etiquette Deal with difficult personalities
without losing your cool Become a well-mannered traveler Develop
good relationships with your peers, staff, and superiors Give
compliments and offer criticism Respect physical, racial, ethnic,
and gender differences at work Learn the difference between “casual
Friday” and sloppy Saturday Develop cubicle courtesy Avoid
conversational faux pas
Business etiquette is as important to your success as doing
your job well. Read Business Etiquette For Dummies, 2nd Edition,
and make no mistake.
關於作者：
Sue Fox is the author of Etiquette For Dummies, 2nd Edition,
and a professional member of the International Association of
Protocol Consultants IAPC in Washington, D.C.
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